Quality Policy

The A&A Material Group will continuously provide high quality products, construction and services that are safe and secure, and that satisfy customers.

• We abide by laws, agreements and contracts.
• We will strive to improve customer satisfaction by continuously improving the quality of our fireproof and flame-resistant, thermal insulation and soundproofing technology, and will continue to deliver safety, security and comfort.
• We will understand the needs of the market accurately and strive to acquire quality technology and develop our human resources.
• We will strive to continually improve quality and work to develop our group.

Quality and Safety Policy

• We will regularly review and continuously improve the quality management system in order to ensure that it is appropriate.
• In addition to confirming that prohibited substances regulated by laws and regulations are not included in our products, we will notify and display the chemical substances contained in our products as necessary.
• In order to avoid problems due to inappropriate use or handling of products, we will provide information in technical notes, catalogs, website etc. to indicate precautions and handling methods.
• In the event of a defect in a product, construction work or service, we will promptly investigate the cause, carry out collection and improvement work etc. as necessary, and make efforts to prevent recurrence without delay.
• All A&A Material Group employees will continue to take on unending challenges to improve quality, reduce costs and ensure that delivery schedules are strictly observed in order to improve customer satisfaction.